{"id":159,"date":"2021-07-31T10:12:45","date_gmt":"2021-07-31T01:12:45","guid":{"rendered":"https:\/\/www.rallystream.net\/support\/?page_id=159"},"modified":"2024-06-27T13:02:51","modified_gmt":"2024-06-27T04:02:51","slug":"competitors-faq","status":"publish","type":"page","link":"https:\/\/www.rallystream.net\/en\/competitor\/competitors-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n
Could you please tell me the smartphone requirements for the app?<\/span>
<\/i><\/div><\/div>
\n

To use the “RallyStream Tracking” app, you’ll need a smartphone or tablet device that meets the following conditions:<\/p>\n\n\n\n

    \n
  1. Device with GPS capability<\/li>\n\n\n\n
  2. Operating System (OS) that meets one of the following:
    \u30fbiOS 13.0 or later
    \u30fbiPadOS 13.0 or later
    \u30fbAndroid 8.0 or later<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
    Is there a charge for using the tracking system?<\/span>
    <\/i><\/div><\/div>
    \n

    The installation of the player tracking app ‘RallyStream Tracking’ is free.<\/p>\n\n\n\n

    Please bear the cost of packet data communication when downloading and using the app.<\/p>\n<\/div><\/div>\n\n\n\n

    How much data does the app use?<\/span>
    <\/i><\/div><\/div>
    \n

    It’s about 100MB per day during the rally. This can vary depending on how often you use the app, especially the map screen.”<\/p>\n<\/div><\/div>\n\n\n\n

    How much battery does the app consume?<\/span>
    <\/i><\/div><\/div>
    \n

    The app consumes a significant amount of battery power to continuously transmit accurate location information. Battery consumption varies depending on battery capacity and degradation, but there have been cases where the battery drains to 0% in about half a day. Please use the app while charging during the rally.<\/p>\n<\/div><\/div>\n\n\n\n

    Please advise on the placement of the smartphone inside the car.<\/span>
    <\/i><\/div><\/div>
    \n

    Please secure the smartphone in a position where it can be operated while the seatbelt is fastened. We recommend placing it where both the driver and co-driver can access it.<\/p>\n<\/div><\/div>\n\n\n\n

    How can team members check the crew’s location information?<\/span>
    <\/i><\/div><\/div>
    \n

    Team members can use the publicly accessible tracking website provided for spectators<\/a>.<\/p>\n\n\n\n

    There is no need for team members to install the player app to check location information.<\/p>\n<\/div><\/div>\n\n\n\n

    Automatic Stopping of App’s Location Sharing<\/span>
    <\/i><\/div><\/div>
    \n

    For iPhone users, please set the app’s location usage to ‘Always Allow.’ If it’s set to ‘Allow While Using App,’ the location sharing may stop when using another app.<\/p>\n\n\n\n

    For Android users, check settings such as power-saving mode and permission for background app operation.”<\/p>\n\n\n\n

    \n
    <\/i>Example of Settings Changes<\/strong><\/div>
    \n

    Xiaomi MIUI V12<\/strong>
    Settings > Apps > Manage Apps > App Name > Battery Saver > No Restrictions

    OPPO ColorOS V7<\/strong>
    Settings > Battery > App Battery Usage > App Name > Allow Background Activity > On
    Settings > Battery > Power Saving Mode > Sleep Standby Optimization > Off<\/p>\n\n\n\n


    OPPO ColorOS V6<\/strong>
    Settings > App Management > Custom Power Saving > App Name > Power Saving > Allow Background Execution
    Settings > Battery > Power Saving Mode > Sleep Standby Optimization > Off

    HUAWEI<\/strong>
    Battery > Startup > App Name > Manage Manually > All On<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

    Please be careful not to accidentally close the process when switching apps, as this will stop the transmission of location information.<\/p>\n\n\n\n

    Connecting your smartphone to the car’s camera via Wi-Fi for camera operation can disrupt internet connectivity and prevent the transmission of location information. Please remember to disconnect from the camera’s Wi-Fi after using it. To prevent issues, we recommend using a dedicated smartphone for tracking purposes.<\/p>\n\n\n\n

    There have been reports of issues when using internet connectivity via mobile Wi-Fi routers. It is recommended to connect directly to the internet from your smartphone.<\/p>\n<\/div><\/div>\n\n\n\n

    The app’s location information jumps to different positions than actual.<\/span>
    <\/i><\/div><\/div>
    \n

    Please review your location settings and set them to ‘High Accuracy’ if possible.<\/p>\n\n\n\n

    For iPhone users, in the Settings app, navigate to Settings > TRACKING > Location Services > Ensure ‘Precise Location’ is turned on.”<\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":122,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-templates\/one-column.php","meta":{"_locale":"en_US","_original_post":"https:\/\/www.rallystream.net\/support\/?page_id=156","footnotes":"","_links_to":"","_links_to_target":"","wp-seo-meta-description":"","wp-seo-meta-robots":[]},"class_list":{"0":"post-159","1":"page","2":"type-page","3":"status-publish","5":"en-US","6":"c-entry"},"_links":{"self":[{"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/pages\/159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/comments?post=159"}],"version-history":[{"count":7,"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/pages\/159\/revisions"}],"predecessor-version":[{"id":3044,"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/pages\/159\/revisions\/3044"}],"up":[{"embeddable":true,"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/pages\/122"}],"wp:attachment":[{"href":"https:\/\/www.rallystream.net\/wp-json\/wp\/v2\/media?parent=159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}